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East London Times (ELT) > Help & Resources > How to report a graffiti problem in Hackney
Help & Resources

How to report a graffiti problem in Hackney

News Desk
Last updated: February 27, 2026 9:45 am
News Desk
4 hours ago
Newsroom Staff -
@EastLondonTimes
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How to report a graffiti problem in Hackney

To report a graffiti problem in Hackney, contact Hackney Council through their online reporting form or environmental enforcement service. Local residents in East London councils like Newham, Tower Hamlets, Waltham Forest, Redbridge, and Barking & Dagenham can follow similar processes via their council websites or apps.

Contents
  • Why This Issue Matters to Local Residents
  • Step-by-Step Actions to Solve the Problem
  • Which Council Service Handles It
  • Information or Documents Needed
  • Expected Response Time
  • What to Do if Follow-Up Is Required
  • Rights and Responsibilities Under UK Rules
  • Practical Tips to Avoid the Problem in Future

Why This Issue Matters to Local Residents

Graffiti affects neighbourhoods across East London by making streets look untidy and creating a sense of unease among residents. In areas like Hackney, Newham council, and Tower Hamlets council districts, it can signal neglect, potentially lowering community pride and property values for local residents.

Persistent graffiti also discourages people from using public spaces, impacting daily life in bustling East London communities. Addressing it promptly helps maintain safe, welcoming environments for families and businesses alike.​

For residents in Waltham Forest, Redbridge, or Barking & Dagenham, quick removal supports vibrant high streets and parks, fostering stronger community ties.

Step-by-Step Actions to Solve the Problem

Start by safely noting the location and taking clear photos of the graffiti without approaching anyone involved.

  • Identify if the surface is public property like council buildings, street furniture, or highways; private property requires owner permission for council action.
  • Visit your local council’s website or use apps like Love Clean Streets or FixMyStreet to submit the report—available for Hackney, Newham council, Tower Hamlets council, and others.
  • Provide details such as exact address, description of the graffiti, when you spotted it, and photos as evidence.
  • For urgent cases like offensive content, note this to prioritise your report.
  • Track your report using the reference number provided upon submission.

Submit during business hours for faster processing, and follow up if no update arrives within the expected timeframe.

Which Council Service Handles It

In Hackney, the environmental enforcement team or street care services manage graffiti removal from public areas. Similar teams in Newham council and Tower Hamlets council oversee public highways and buildings.

Waltham Forest’s neighbourhood services handle public graffiti, while Redbridge uses its Neighbourhood Enforcement Team via the Love Clean Streets app. Barking & Dagenham residents report through general street cleanliness channels.

East London councils prioritise public spaces, directing private issues appropriately to ensure efficient handling.​

Information or Documents Needed

Councils require precise location details, such as postcode and nearest landmark, to dispatch teams quickly.

Photos of the graffiti from multiple angles serve as key evidence, helping identify if it is offensive or standard tagging. Include the date and time you first noticed it.

For private property in areas like Hackney or Tower Hamlets council, owners must provide permission via a signed disclaimer form. No personal documents are typically needed from reporters.

Expected Response Time

Offensive or racist graffiti on public property receives priority treatment, often removed within 24 hours by East London councils including Hackney and Newham council.

Standard graffiti on council-owned surfaces usually takes 7 working days or less, as seen in Waltham Forest practices. Delays may occur for high volumes, but updates come via report reference.

Private sites depend on owner consent, potentially extending timelines slightly.​

What to Do if Follow-Up Is Required

Use the reference number from your initial report to check status on the council portal or app.

If no action after expected time, resubmit with the original details or contact the council’s customer service for escalation. For ongoing issues, log repeat reports to build evidence.

Persistent problems across East London may prompt community safety involvement from local councils like Redbridge or Barking & Dagenham.​

Rights and Responsibilities Under UK Rules

UK law under the Anti-social Behaviour, Crime and Policing Act empowers councils to remove graffiti from public spaces and issue fixed penalty notices up to £500 for offenders.

Residents have the right to report anonymously in most cases and expect timely action on public property. Property owners must maintain clear frontages or face notices requiring removal within set periods.

Councils can recover costs if owners fail to comply, ensuring fairness for local residents in Hackney and neighbouring boroughs.

Practical Tips to Avoid the Problem in Future

Support community clean-up events organised by East London councils to deter vandals through visibility.

Apply anti-graffiti coatings on private walls if permitted, making removal easier for future incidents. Encourage neighbours to report promptly via Newham council or Tower Hamlets council channels.​

Stay vigilant in shared spaces like Waltham Forest parks, and educate children on the legal consequences to prevent youth involvement.

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