Thames Water warns of water supply issues in these South East London areas

Key Points:

A leak at Crystal Palace pumping station is causing water pressure issues.
Affected areas include Upper Norwood, Crystal Palace (SE19), West Norwood, Gipsy Hill, Tulse Hill (SE27), and parts of Streatham (SW16).
Thames Water has redirected supply through other pipes to minimise disruption.
Some homes may experience lower water pressure, particularly during peak times.
Repairs are currently underway to fix the leak.
Thames Water has assured residents that updates will be provided later today (February 11).
Residents have been thanked for their patience during the issue.

Why is there low water pressure in South East London?

LONDON – A leak at the Crystal Palace pumping station has led to water supply disruptions across several South East London postcodes, affecting thousands of residents. Thames Water has confirmed that engineers are working to resolve the issue, but some homes may continue to experience lower water pressure, particularly during peak hours.

Which areas are affected by the water supply issue?

The areas impacted include Upper Norwood and Crystal Palace in the SE19 postcode, West Norwood, parts of Gipsy Hill and Tulse Hill in the SE27 area, as well as parts of Streatham in the SW16 district. Residents in these areas may notice either no water or significantly reduced pressure.

What measures has Thames Water taken?

Thames Water has responded by redirecting supply through alternative pipelines to maintain water availability. However, despite these measures, customers in affected areas may still experience fluctuating pressure levels until repairs are completed.

What has Thames Water said about the repairs?

A spokesperson for Thames Water stated: “Our teams are currently on-site working to repair the leak at our Crystal Palace pumping station. We understand the inconvenience this may cause and appreciate residents’ patience while we fix the issue.”

Updates on the situation are expected later today (February 11), and Thames Water has assured customers that every effort is being made to restore normal service as soon as possible.

How can affected residents stay updated?

Thames Water is advising residents to check their official website and social media channels for real-time updates. Those experiencing severe water shortages can contact Thames Water customer service for further assistance.

Residents are urged to use water conservatively until the issue is fully resolved.